Introduction

This Privacy Policy describes how Avana Lha-Yul, a unit of Avana Hotel and Resorts, collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring the security of your data.

Information We Collect

We may collect the following information from you:

• • Personal contact information (name, address, phone numbers, email)
• • Booking and reservation details
• • Guest preferences and special requests
• • Communication preferences
• • How We Use Your Information

We use your information for the following purposes:

• • To process and manage your bookings and reservations
• • To provide services and fulfill requests
• • To communicate with you about your reservations, inquiries, and feedback
• • To improve our services and tailor them to your preferences
• • To send you promotional offers and updates (only with your consent)

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in delivering our services to you. We may also share information when required by law or to protect our rights, safety, and property.

Security

We are committed to ensuring the security of your personal information. We use reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Your Choices

You have the right to update, correct, or delete your personal information at any time. You can also opt out of receiving promotional communications from us.

Contact Us

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at:

Avana Hotel and Resorts

11/1 Nather Bagan Street, Kolkata, West Bengal, 700005

Avana Lha-Yul, a unit of Avana Hotel and Resorts

Dr Ambedkar Road, Ninty Bazaar, Upper Sichey, Near Palzor Stadium, Gangtok, Sikkim -737101

Phone: +91-89007-69444

Email: reservations@avanalhayul.com

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.